.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Technology Award for AI Get in touch with Centers and also named a Forerunner in two Aragon Investigation Planet reports: AI Broker Platforms in the ICC, 2025, and Intelligent Call Facility, 2025. The company was actually realized as the absolute most calculated provider in the AI Broker Operating systems report.At the core of Five9’s advancement is their eyesight for The NEW CX, where Artificial Intelligence Brokers as well as AI-empowered Person Brokers collaborate to provide hyper-personalized customer experiences. The business lately presented new developments including Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of modern technology in market evolution and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually additionally named a Leader in The Aragon Analysis Globe for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Study Entire World for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (COMPANY WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been actually named a champion of the 2024 Aragon Investigation Development Award for AI Get In Touch With Centers. In addition, Five9 has actually been named an Innovator in pair of Aragon Investigation Globe reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Analysis emphasizes Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 record openings Five9 as the best
tactical vendor rated in
the file, acknowledging Five9 s critical vision for AI-driven technology in CX. At the core of this technology is Five9’s vision for The brand new CX where AI Brokers as well as AI-empowered Person Professionals collaborate to deliver hyper-personalized, effortless client adventures. By empowering businesses to provide transformative client interactions while decreasing expenses and boosting effectiveness, Five9 is actually preparing brand-new criteria for AI-powered options in the contact center sector.
AI is fundamental for creating extraordinary consumer experiences, and also we are actually honored to be determined through AragonResearch study as innovative for our attempts to thrust the intelligent contact center ahead, claimed Jonathan Rosenberg, Chief Innovation Officer and Head of Artificial Intelligence, Five9. Our concentration has actually been, and also will definitely continue to be actually, aiding businesses deliver those adventures with easy-to-use resources and abilities. Along with each new development, we take a step forward for each Five9 as well as for the field all at once.
The Aragon Investigation Technology award determines service providers leveraging visionary use of modern technology to certainly not just conform as markets transform, however to proactively disrupt and inform exactly how their markets will certainly evolve. Five9 was actually officially provided along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors service.Five9’s dedication to technology, specifically its own sight for mixing AI Agents and AI-empowered Person Professionals, is actually setting a new requirement for how companies may deliver hyper-personalized and also smooth consumer adventures, pointed out Jim Lundy, Creator, Chief Executive Officer and Lead Analyst, Aragon Research. This honor and document identification improves Five9’s commitment to delivering artificial intelligence developments for CX.
Earlier this year, the provider launched brand new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents, that completely transform the method providers move toward CX, driving far better end results for both consumers and also agents. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Brilliant AI, provides a thorough suite of services to electrical power AI-elevated consumer expertises that provide better business end results as well as Bring Pleasure to CX.
Our merged cloud-native offering enables hyper-personalized customer knowledge and even more encouraged employees, creating every customer interaction much more connected, easy, and personal. Relied on through 2,500 +consumers and also 1,400+ partners globally, Five9 unites the electrical power of AI, our system, and also our folks to drive AI-elevated CX.For additional information, see www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Legal rights Reserved.
The identity of an Aragon Analysis honor victor is actually certainly not an endorsement through Aragon Analysis of any type of seller, item, or even company. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant awards carried out Five9( FIVN) gain in 2024 from Aragon Research study? Five9 succeeded the 2024 Aragon Investigation Innovation Award for AI Connect With Centers and was called an Innovator in pair of Aragon Analysis Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Representatives to change customer expertise administration.Exactly how carries out Five9’s( FIVN )NEW CX eyesight impact customer service? Five9’s brand-new CX eyesight combines AI Professionals with AI-empowered Individual Agents to supply hyper-personalized, simple and easy clientexpertises while lowering prices and improving productivity.
What was actually Five9’s( FIVN) tactical position in the Aragon Study Planet 2025 file? Five9was actually set up as one of the most important supplier in the AI Broker Platforms in the ICC, 2025 report, acknowledging their strategic vision for AI-driven development in CX. When did Five9( FIVN) obtain the AragonAnalysis Technology
Honor
?
Five9 was actually formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.